💬 Support

Need a hand?

We're here to help. Write to us, or have a look at the most frequently asked questions below — you'll probably find your answer in a few seconds.

Contact us

A question or a problem?

Our team answers every request by email. Write to us from the address linked to your account so we can help you faster:

✉️ support@libs-app.com

We usually handle requests within 48 business hours. Please describe your problem and, if possible, your phone model and the app version.
Useful links

Manage your account

FAQ

Frequently asked questions

What is Lib's?

Lib's is a social app that suggests local activities and people near you. Two modes: Social Mode to find friends and groups (sports, outings, concerts, events), and Date Mode 💕 to meet people based on shared interests.

How do I create or join an activity?

From the activities tab, browse the ones near you and tap to take part. To create one, use the central Lib's button and fill in the place, date and details. Participants can then chat together.

Why does the app ask for my location?

Location is only used to suggest the activities and people closest to you. You can decline: the app still works, but suggestions will be less relevant. You can change this at any time in your phone settings.

How do messages work?

You can chat with people you have a match with (Date Mode) or with participants in a shared activity (Social Mode). Conversations stay private between the people involved.

How do I change my profile info?

Go to the Profile tab, then edit your photo, bio, passions or city. Changes are saved immediately.

How do I report or block someone?

From the person's profile or the conversation, use the Report or Block option. You can also email us at support@libs-app.com about any inappropriate behavior — we take these reports very seriously.

How do I manage my subscription?

Lib's subscriptions are handled by our payment provider Stripe. You can change or cancel your subscription at any time from the app, or by emailing us at support@libs-app.com.

How do I delete my account?

Directly in the app via Settings → Account → Delete my account, or by following the detailed steps on our dedicated page.